Handy informationabout Playa del Carmen

Office of Tourism

Offices of tourism can provide you with more information about events in and around Playa del Carmen. If you can't make it to the office, you are always welcome to ask the people at the front desk of your hotel for some ideas. Playa del Carmen has a single tourist office located on Avenida Juarez, at the corner corner of Avenida 15. It is open Monday through Saturday from 9AM to 6 or 7 PM. Many people along la Quinta Avenida also offer tourist information as a way of attracting tourists to their businesses.

Mailing and Shipping

The Playa del Carmen Post Office is located two blocks from the Bus Terminal in la Quinta Avenida on Avenida Juarez, right beside the local police office. It is a small office and its plain sign is easy to miss. The office is open from 8 AM to 5 or 6 PM Monday through Friday, 9 AM to 2 PM on Saturdays and is closed on Sundays. You can also usually get stamps at the reception desk in most hotels, and they'll probably also mail your letters for you if you ask. It takes around two weeks for letters to reach the US and a little longer for Europe. If you want to ensure that a letter will arrive, you can register it, but, of course, be prepared to pay an additional fee. When sending packages, FedEx, UPS, or any other major and reliable shipping company is your best bet. Sending parcels via the post office, while cheap, is unreliable and not recommended.

Phone and fax services and Internet access.

As is often the case just about everywhere, collect calls from Mexico to any place in the country or abroad can be very expensive. Phone calls are charged by your hotel to your bill. You can also buy phone calling cards in many shops with the blue and yellow LADATEL sign. The cards can be used from most any public phone in Mexico and you can expect to pay around $5 pesos (US$0.5) per minute for calls to the United States and about $20 pesos (US$2) for calls to Western Europe. Many hotels provide faxing services for guests. Check with your hotel for fees. There are two businesses that provide phone and fax services, which are charged rounded up to the nearest per minute (so a 61 second call costs you two minutes in fees). Both businesses are located on Avenida Juarez.

Your hotel may provide Internet connectivity. Check with them for fees. If you prefer to use the Internet to contact family and friends, there are several Internet cafes along Avenida 10 that runs parallel to la Quinta Avenida. The most popular of them is the one located by Calle 10. Hourly prices vary, but tend to fall in the $10 pesos (US$1) to $20 pesos (US$2) range.

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