Handy information for Puerto Aventuras

Office of Tourism

There are two information centers inside Puerto Aventuras. The first is located just before the commercial center and marina and is hard to miss. Inside the marina, there is the Marina San Carlos Information Center where you can get information about the marina and other points of interest. Both information centers are located within walking distance of everything in Puerto Aventuras.

Mailing and shipping

There is a single post office in Puerto Aventuras. It is located in a kiosk located outside of the commercial center and marina and is opened Monday through Saturday from 11:00 to 14:30 hrs (11 AM to 2:30 PM). You can often get stamps at the reception desk in most hotels, and they'll probably also mail your letters if you ask. It takes around two weeks for letters to reach the U.S. and a little longer for Europe. If you want to ensure that a letter will arrive, you can register it, but, of course, be prepared to pay an additional fee. When sending packages, FedEx, UPS, or any other major, reliable shipping company is your best bet. Sending parcels via the post office, while cheap, is unreliable and not recommended.

Phone and fax services and Internet access

As is often the case just about everywhere, collect calls from Mexico to any place in the country or abroad can be very expensive. Phone calls are charged by your hotel to your bill. You can also buy phone calling cards in many shops with the blue and yellow LADATEL logo. The cards can be used from most any public phone in Mexico and you can expect to pay around $5 pesos (U.S.$0.50) per minute for calls to the U.S. and about $10 pesos (U.S.$1) for calls to Western Europe. Many hotels provide faxing services for guests. Your hotel may also provide Internet connectivity. Check with them for fees. If you prefer to use the Internet to contact family and friends, there is an Internet café inside the commercial center and marina. P@ccess charges $40 pesos (U.S.$4) per hour.

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